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Toll free number 1-800-425-7546 ( 9am-6pm, Mon-Sat )
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FAQs

What products are sold at your online store?

At the British Nutritions online store, we sell products coming under our fitness as well as weight loss product lines. Our fitness products range from protein-rich supplements to electrolyte supplements. Our weight loss supplements consist of meal replacement formulas and natural plant extracts that help burn fat and lose weight naturally. In addition to these, we also sell product stacks, which consist of a combination of various fitness and weight loss products arranged as per different physical activity requirements.

What are the modes of payment accepted by you?

At our online store, we accept netbanking as well as debit card and credit card modes of payment.

How much time does it take for an order to be delivered?

Since we ship from different locations, we're unable to state an exact delivery time. Our products can be delivered within 7 to 14 business days from the date of ordering.

What are your shipping charges?

Shipping for our products is free in India so you won't be charged any shipping costs.

Which cards are accepted by your store?

We accept VISA, MasterCard, Maestro and American Express.

Is the information I provide in the course of shopping on your website secure?

Yes. We use the Secure Socket Layer technology to ensure that the personal information, including sensitive information such as credit card or debit card information that you submit while making an order on our website are completely encrypted and kept confidential. Additionally, we do not sell or rent your e-mail address to any third party. Please view our comprehensive Privacy Policy at PrivacyPolicy .

What if I have any queries about your products or my orders for which I'm unable to find information on the website?

Please feel free to call our toll-free number at 1-800-425-7546 between 9 am and 6 pm from Monday to Saturday and our customer service representatives would be glad to assist you with your query.

Are any returns or refunds allowed?

No.

Can I cancel an order?

No. An order made once cannot be cancelled.

Can I avail of any discounts by purchasing products through your website?

Yes, you get a 15% discount on all our supplement stacks, and individual discounts as applicable to the different monthly plans for Raspberry Ketone, starting from the 2 Months Program.

Do you ship to international locations?

Currently, we ship within India only.

How do I know if my order has been confirmed?

Once your order has been placed successfully (your payment is successful), you'll automatically receive an order confirmation e-mail listing the details of your order, such as the product name, flavour, quantity, order date, amount, discount, etc.

How do I update my profile information?

You can update your profile information by visiting MyProfile

How do I take advantage of any special offers you may have on your products?

All our current special offers will be listed on the British Nutritions online store's home page. You can view these offers and decide the ones you'd be interested in and purchase accordingly.

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